Note to the trainer: Obtain clear commitments from participants about how they will use the empathic listening and reflection tools they have acquired in practice tomorrow. Close the session by emphasising that empathy is the strongest “invisible bond” between caregiver and child.
Method: Oral feedback.
“Today we discussed the striking difference between pity (sympathy) and understanding (empathy). We saw that pity creates distance, while empathy sits beside the person and forms a connection. What difference do you think this awareness will make in your daily and working lives?”